Thank you for shopping with us! We are committed to providing you with a great shopping experience, which includes delivering your order as efficiently as possible. Please take a moment to review our shipping policy below:

 

2025 Holiday Shipping & Returns/Exchanges Information:

• The last day for guaranteed shipping in time for Christmas is December 17. For international orders, it's December 1.

• The return & exchange window is extended from November 10 — January 18, beginning on November 10.

 

Free Shipping Thresholds:

• Free shipping will be given to all orders over $100 USD with destination in the United States.

• Free shipping will be given to all orders over $140 CAD with destination in Canada.

 

Processing Time:

• All orders are processed & shipped Monday through Friday, excluding holidays. 

• Orders placed on weekends or holidays will be processed on the following business day.

 

Shipping Methods & Delivery Times:

• We offer a variety of shipping options at checkout, including standard and expedited services.

• Delivery times depend on the shipping method selected and the destination address.

• Please note that any shipping times are estimated, not guaranteed. Once your order is in the hands of the carrier, we are not responsible for any shipping delays or for lost/stolen products caused by the carrier. 

 

International Shipping:

• We offer a flat shipping rate of $13.99 CAD for all orders to Canada and $9.99 for all other international orders.

 

Shipping for Returns & Exchanges:

• Please visit our Returns & Exchanges page for up-to-date information on return shipping.

 

Have any additional questions?

• Please reach out to customer service by emailing support@getyourwaggleon.com